Cancellation Policy
At Brookfield Seeds, we strive to provide a customer-friendly shopping experience and offer a flexible cancellation policy where possible. Please review the terms below:
Order Cancellation
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Cancellation requests are accepted only within 24 hours of placing the order.
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Requests made after this period may not be processed, especially if the order has already been forwarded for processing or shipping.
Same Day Delivery Orders
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Orders placed under the Same Day Delivery category are non-cancellable once confirmed.
Special Occasion & Promotional Products
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Products offered during special promotions or limited-time campaigns cannot be canceled, as they are available in restricted quantities.
Damaged or Defective Items
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If you receive a damaged or defective product, please contact our Customer Support team promptly.
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All such requests are subject to verification by the seller or merchant.
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Claims must be reported within 24 hours of receiving the product.
Product Not as Expected
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If the product you receive differs from what was displayed on our website or does not meet your expectations, please notify us within 24 hours of delivery.
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Our support team will review your request and take appropriate action based on the situation.
Important Information
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Brookfield Seeds does not offer subscription-based services.
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All purchases made on our website are one-time transactions only.
